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Privacy Policy

Welcome to viralmoonstudios.com (the “Site”). This Privacy Policy (“Policy”) describes how we (“Company,” “we,” “us,” or “our”) collect, use, store, and disclose your personal information when you visit our Site or use our Services related to strategic marketing for Instagram, Telegram, and YouTube (collectively, the “Supported Platforms”). By accessing or using the Site, you consent to the collection and use of your information as described in this Policy. If you do not agree with this Policy, please discontinue use of the Site and Services.

1. Introduction

1.1 Who We Are

  • The Site and its Services (hereafter “Services”) are operated by viralmoonstudios.com. We provide marketing and promotional solutions across the Supported Platforms to help users enhance their social media presence.

  • If you have questions about this Policy, please contact us at: [email protected]

1.2 Scope

  • This Policy applies only to information gathered online through the Site and our marketing Services. It does not apply to external websites or services we do not control, even if they are linked on our Site.

2. Definitions

  • Personal Data: Information that can directly or indirectly identify you, such as your name, email address, or billing details.

  • Processing: Any operation on Personal Data, including collection, recording, storage, modification, or destruction.

  • Controller: The entity that determines how and why Personal Data is processed. For GDPR purposes, we act as the Controller.

  • Data Subject: Any identified or identifiable person whose Personal Data is processed.

3. Types of Data We Collect

We collect information in three primary categories: (i) Visitor Data, (ii) Customer Data, and (iii) User Content.

3.1 Visitor Data

  • Contact Information: If you contact us (e.g., via email), we may collect your name, email address, and any details you provide voluntarily.

  • Cookies & Tracking: We use cookies and similar technologies to gather info about how you browse our Site. This can include IP address, browser type, and location data (if enabled).

  • Automatically Collected Info: When you visit the Site, we may collect technical data like IP address, geographic area, or operating system.

3.2 Customer Data

  • Account Information: When signing up or purchasing Services, we may request your email address, relevant social media usernames, or other details needed to provide services.

  • Payment Details: We may collect billing info through third-party payment processors. We do not store full credit card numbers on our servers.

  • Support Interactions: We store chat logs or emails you send to our support team for problem-solving and account management.

3.3 User Content

  • Promotional Materials: If you supply text, images, or media for marketing campaigns, we only process that content as needed to deliver our Services.

4. Legal Bases for Processing (GDPR)

We process Personal Data under one or more of the following lawful bases:

  1. Consent: You have given clear permission (e.g., newsletter sign-up).

  2. Contract: Processing is necessary to fulfill a contract (e.g., delivering Services).

  3. Legal Obligation: Required by law or regulation (e.g., tax obligations).

  4. Legitimate Interests: Our interest in secure operations or fraud prevention, balanced against your rights.

5. How We Use Your Personal Data

We use collected data for the following purposes:

  • Providing Services: Managing marketing campaigns or promotional strategies on Instagram, Telegram, and YouTube.

  • Support & Customer Care: Handling queries, resolving technical issues, and improving user experience.

  • Analytics & Improvements: Tracking Site usage, analyzing trends, and refining our Services.

  • Marketing & Updates: Sending promotional emails about our services or important updates (if you opt in).

  • Security & Fraud Prevention: Detecting unauthorized activities and maintaining service integrity.

6. Data Sharing and Disclosure

6.1 Third-Party Providers

We may share your Personal Data with trusted third parties (e.g., payment gateways, analytics tools) solely to perform functions on our behalf. They are obliged to protect your data and use it only for their assigned tasks.

6.2 Legal Compliance

We may disclose Personal Data if required by law, subpoena, or similar legal process, or if we believe disclosure is necessary to protect our rights, safety, or comply with legal obligations.

6.3 Business Transactions

In the event of a merger, acquisition, reorganization, or sale of assets, your data may be transferred. We will ensure confidentiality of any transferred Personal Data.

7. International Data Transfers

Personal Data may be processed outside your jurisdiction. We use safeguards like Standard Contractual Clauses to ensure data protection standards remain consistent wherever your data is stored or processed.

8. Data Retention

We keep your Personal Data as long as necessary to fulfill our Services and legal requirements. Retention periods depend on:

  • Service obligations,

  • Legal/regulatory requirements,

  • Your explicit consent (where applicable).

You can request data deletion by emailing us at [email protected], unless we are legally required or have other legitimate grounds to retain it.

9. Cookies and Tracking Technologies

We use cookies and similar methods to:

  • Identify returning visitors,

  • Store user preferences,

  • Analyze traffic patterns,

  • Enhance site performance and user experience.

You can manage cookies in your browser settings. Disabling cookies may limit some features.

10. Protection of Minors

Our Site and Services are intended for individuals aged 18 and older. We do not knowingly collect data from minors. If you suspect we have collected data from a minor, please notify us at [email protected].

11. Your Rights

Depending on your region (e.g., GDPR), you may have the right to:

  • Access your Personal Data

  • Rectify inaccurate data

  • Erase data (subject to conditions)

  • Restrict processing

  • Port your data (commonly used format)

  • Object to certain processing

  • Withdraw Consent at any time

To exercise these rights, contact us at [email protected]. We may verify your identity before fulfilling requests.

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights under the CCPA/CPRA, including:

  • Access data we have collected

  • Request data deletion (subject to exceptions)

  • Correct inaccurate Personal Information

  • Opt out of sale or sharing of Personal Information (we do not sell Personal Data)

  • Freedom from discrimination for exercising these rights

To exercise your California privacy rights, please see the “Your Rights” section above or contact us.

13. Data Security

We implement appropriate security measures (e.g., encryption, restricted access) to protect your Personal Data. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

14. Updates to This Policy

We may modify this Privacy Policy at any time. Notice of significant changes will be posted on the Site or emailed. By continuing to use our Site or Services after changes go into effect, you agree to the revised Policy.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]

We are committed to safeguarding your privacy while offering promotional and marketing services for the Supported Platforms. Thank you for trusting viralmoonstudios.com.